About Us

Pioneering Connected Mobility in the Middle East

Who We Are

People-First Connected Mobility

Toyota Connected Middle East leads innovation in connected mobility — designing and operating people-first connected mobility services that transform how Toyota and Lexus drivers move, live and connect with their cities, unlocking smarter, seamless, and more sustainable journeys across the Middle East.

  • Enhancing driver experience through intelligent in-car and mobile connected services
  • Building ecosystem partnerships that expand and localize connected mobility solutions
  • Harnessing data-driven insights to improve safety, convenience, and vehicle performance
The TTCME team — One Team
Our History

Expanding Horizon

2013
  • Established with the aim of implementing a call center business for smartphone services in the Middle East.
2021
  • Aiming to further expand the connected business in the Middle East, Toyota Tsusho increases its investment ratio from 10% to 51%.
  • Absorbs the Automotive Accessories business and launches the Fleet Management business.
  • Launched DCM service in UAE and Qatar.
2022
  • Launched DCM service in Kuwait.
2023
  • Successfully obtained ISO 27001 (Information Security Management System) certification.
  • Successfully obtained ISO 9001 (Quality Management System) certification.
2025
  • Announced strategic partnership with CAFU and Parkin.
2026
  • As part of a global brand unification initiative across the TOYOTA Connected Group, the company has changed its name from Toyota Tsusho Connected Middle East to Toyota Connected Middle East.
Toyota Connected Middle East vision, mission and values
Global Network

Connected Across the Region

Toyota Connected Middle East global network map
Our Impact

Connected at Scale Across the Middle East

Delivering measurable connected mobility outcomes for Toyota, Lexus, and fleet operators across the region.

13

Years Operating

150,000+

Vehicles Provisioned

7

Countries Served

35,000+

Calls Served

99%

Answer Rate

Management Team

Leadership Driving Our Vision

Meet the management team driving Toyota Connected Middle East's vision for innovation, excellence, and connected mobility leadership.

Tsuyoshi Adachi

Tsuyoshi Adachi

President
Tarun Nigam

Tarun Nigam

Chief Technology Officer
Dakshesh Dave

Dakshesh Dave

Success Leader
Fleet Telematics
Danny Fernandes

Danny Fernandes

Success Leader
Automotive Accessories
Mahmoud Samy

Mahmoud Samy

Success Leader
DCM Operations
Strategic Partners

Alliances that Accelerate

We collaborate with elite partners across the automotive and technology sectors, forming strategic alliances that strengthen innovation, enhance driver experience, and accelerate the future of connected mobility.

Parkin CAFU Toyota Tsusho Jamjoom Al-Futtaim Al Sayer
Certifications

Committed to Global Standards

Toyota Connected Middle East upholds global standards through recognized certifications and accreditations that reflect our commitment to quality and excellence.

ISO 27001:2022 certificate

ISO 27001:2022

Demonstrating our dedication to safeguarding information, maintaining data integrity, and ensuring secure operations across GPS systems, fleet management, and connected vehicle solutions in Dubai Airport Free Zone.

ISO 9001:2015 certificate

ISO 9001:2015

Confirming our commitment to quality management, consistent service delivery, and customer satisfaction in GPS systems, fleet management, and connected vehicle solutions in Dubai Airport Free Zone.

Automotive Integrated Solutions

Connect with us to identify the ideal solution supporting your business goals.

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